Shipping policy

Shipping Policy

Thank you for shopping with Merry Beam™. We aim to process and ship orders as quickly as possible while keeping customers informed throughout the delivery process.

Processing Time

Orders are typically processed within 1–3 business days before shipment.

Processing times may be slightly longer during:

  • Holidays
  • High-volume sales periods
  • Product launches
  • Unexpected fulfillment delays

Once your order has been processed and shipped, tracking information will be provided when available.

Estimated Shipping Time

Our estimated delivery time is:

7–15 business days after shipment

Please note that this is an estimated delivery timeframe, not a guaranteed delivery date.

Some orders may arrive sooner, while others may take longer depending on the shipping carrier, destination, customs processing, weather, or seasonal demand.

Tracking Information

Once your order has shipped, you should receive tracking information by email when it becomes available.

Tracking may take several business days to update after shipment. In some cases, your package may already be moving through the shipping network before the first tracking update appears.

If your tracking has not updated immediately, this does not necessarily mean your order has not shipped.

Shipping Delays

Occasional delays may happen due to circumstances outside of Merry Beam™’s control, including:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Holiday shipping volume
  • International transit delays
  • Local delivery disruptions

Shipping delays alone do not automatically qualify an order for a refund.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping information at checkout.

Please double-check your:

  • Full name
  • Street address
  • Apartment or unit number
  • City
  • Postal or ZIP code
  • Country

If you notice a mistake, contact us as soon as possible at Merrybeam17@outlook.com.

We will try to update the address before fulfillment, but changes cannot be guaranteed once an order has been processed or shipped.

Packages Marked as Delivered

If your tracking shows that your package has been delivered but you cannot locate it, please first:

  • Check around your property
  • Check with household members
  • Check with neighbours
  • Contact the shipping carrier
  • Allow a short amount of time in case the carrier marked it delivered early

If you still cannot locate your package, please contact us and we will assist where possible.

International Orders

International shipments may be subject to customs processing, duties, taxes, or import fees depending on your country.

Any customs charges or import fees imposed by your local authorities are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also cause additional delivery delays.

Holiday Shipping

During busy holiday periods, especially around Christmas, shipping carriers may experience higher-than-normal volume.

We recommend ordering early whenever possible. Merry Beam™ cannot guarantee delivery by a specific holiday date unless explicitly stated.

Contact Us

If you have questions about your shipment or tracking, contact us at:

Merry Beam™ Customer Support
Email: Merrybeam17@outlook.com

Please include your order number and the email address used at checkout so we can assist you faster.